Our Products & Services

Smart Consultancy Group, offers a range of specialized Airport and Airline IT Consultancy Services, including:

Strategic Consultancy Services

We offer comprehensive consulting services to the Aviation Industry, spanning key domains such as operations, finance, marketing, and IT. Our expertise empowers airports and airlines to optimize processes, reduce costs, and enhance overall efficiency.

SCG delivers tailored solutions addressing our customers' challenges and needs, including streamlining operations, bolstering financial performance, and leveraging IT to enhance marketing and customer engagement. By strategically integrating technology with business objectives, SCG drives growth and fosters innovation within the aviation sector.

Our Team specializes in IT Consultancy for Airports, offering expertise across the entire technology being used in Airports and its lifecycle, aligning new trends, technologies, and operational planning and needs with IT budgets and Aiport's business objectives.

Focusing on system design and integration, following the Master System Integration (MSI) methodology to connect various airport systems for enhanced efficiency and data sharing. This process can involve developing detailed system specifications and identifying the needed interfaces.

Smart Consultancy Group also provides expert project management for ATI implementations, overseeing vendor management, implementation oversight, and testing and validation processes to ensure a successful project delivery. Furthermore, we consider the ATI best practices on security and compliance, conducting security assessments, designing secure infrastructure, and performing compliance audits to meet industry standards. This holistic approach empowers airports to optimize operations, enhance passenger experiences, bolster security, and ensure a future-proof technology foundation.

Information Technology Consultancy Services

Smart Consultancy Group develops comprehensive IT Master Plans for airports and airlines, establishing a strategic roadmap for long-term IT system implementation, integration, and management. This service provides a clear vision and actionable plan to guide technology investments and ensure alignment with business objectives.

The process begins with a thorough assessment of the client's existing IT infrastructure, identifying strengths, weaknesses, and areas for improvement. This includes evaluating hardware, software, network architecture, security and disaster recovery protocols, and data management practices. By understanding the current state, and the Desired Future State (DFS), we can pinpoint critical gaps and opportunities for optimization in the Gap Analysis Report.

Based on this assessment, the consultancy recommends new technologies and solutions that directly address the client’s specific needs and strategic goals. It also includes a Roadmap based on the customer's I.T. strategy and a potential vendor list, for each of the recommended systems, including hardware and software. These recommendations consider factors such as scalability, interoperability, cost-effectiveness, and alignment with ATI industry best practices. The IT Master Plan doesn't just recommend technology; it provides a detailed implementation strategy, outlining timelines for each phase of deployment, establishing ballpark budgets, and estimating resource allocation to ensure efficient and effective execution.

This comprehensive approach allows our clients to proactively manage their IT investments, avoid costly surprises, and ensure that their technology infrastructure effectively supports their long-term business objectives. The IT Master Plan serves as a living document, providing a framework for continuous improvement and adaptation to evolving technological landscapes.

IT Master Planning

Our Senior Consultants leverage their specialized expertise in developing robust commercialization strategies for Airport IT infrastructure and Applications within the aviation sector. This service empowers clients to effectively launch and market their technological innovations, including their current and future software applications, hardware solutions, and other related offerings among their tenants.

Our approach begins with an in-depth market analysis to understand the competitive landscape, identify target customer segments, and assess market demand. This analysis informs the development of effective pricing strategies that balance profitability with market competitiveness. We also evaluate and recommend optimal distribution channels, ensuring products reach the intended audience efficiently.

An important component of our commercialization strategy involves crafting targeted promotional tactics. We assist clients in developing compelling marketing deals, bundles, and messages, recommendations on the most used communication channels, and suggesting possible campaigns to generate awareness, drive adoption, and build the Airport brand recognition. This includes exploring digital marketing, "tenant education" events, and other relevant avenues.

The goal is to maximize usage of the already installed IT infrastructure, taking advantage of the already invested capital to allow revenue generation for our client's IT department, and possibly moving it from a Cost Center to a Profit Center .

Airport IT Infrastructure Commercialization

Airport Digital Transformation consultancy guides airports in leveraging technology to enhance operations, passenger experiences, and revenue generation. It involves a holistic approach, encompassing various aspects of airport operations.

Consultants assess current IT infrastructure and processes, identifying areas for improvement and recommending suitable technologies. This includes implementing advanced passenger processing systems (e.g., self-service kiosks, biometric check-in), optimizing baggage handling through automation and tracking technologies, and deploying smart airport solutions for resource management and operational efficiency.

Enhancing the passenger experience is a key focus, achieved through mobile apps, personalized services, wayfinding solutions, and seamless connectivity. Our consultants can also advise on data analytics and business intelligence to gain insights into passenger behavior and operational performance, enabling data-driven decision-making.

Security and cybersecurity are paramount, with our consultants recommending robust security and cybersecurity measures and compliance strategies. Our goal is to create a safer, more efficient, sustainable, and passenger-centric airport environment through ATI market best practices and strategic digital transformation.

Digital Transformation

Smart Consultancy Services provides comprehensive support for airport construction projects, encompassing strategic IT infrastructure design & planning, expert project management, and seamless system integration. Our services ensure that new airport facilities are equipped with the latest technology, meeting both present and future operational demands. We collaborate closely with construction teams to oversee the implementation of IT and Aeronautical Systems, guaranteeing smooth and efficient integration of all technology aspects within the overall construction timeline.

We provide comprehensive support new airport terminal and upgrade projects, addressing the unique requirements of each phase from initial design through Operational Readiness and Transfer (ORAT).

Our service applies the IATA Master System Integration (MSI) methodology, for a reliable Airport Systems Integration, the development of detailed Airport Systems and IT Systems Specifications, and support for RFI and RFP processes for all  essential areas.

Airport Construction Consultancy Services

We offer specialized training programs designed to empower Airports and airline staff with the skills necessary to navigate the evolving aviation landscape. These programs focus on critical areas including, Airports Introduction (Airports 101), Airport IT systems usage, Best Practices, and operational efficiency.

Recognizing that effective training requires a tailored approach, Smart Consultancy Group customizes each program to meet the specific needs and operational context of the client. This ensures maximum relevance and immediate applicability of the learned skills.

Our Training Team emphasizes practical, hands-on learning methodologies, moving beyond theoretical concepts to provide participants with real-world cases and experiences. This approach enables employees to confidently apply their newly acquired knowledge and skills directly within their workplace, contributing to the Airport's improved performance and operational effectiveness.

By investing in targeted training, Airports and airlines can ensure their workforce is equipped to handle the latest technological advancements, adhere to industry standards and best practices, and contribute to a more secure, efficient, and passenger-centric aviation environment. This proactive approach to employees skills development fosters a culture of continuous improvement and strengthens the Aiport's overall capabilities.s.

Training and Education

Through our partner company Smart Travel Ltd., SCG offers specialized travel solutions to streamline and optimize airport staff travel, addressing the complexities of managing employee bookings, accommodations, and transfers. These services aim to simplify Aiport staff travel logistics, ensuring efficiency and cost-effectiveness.

By sending us your requests and needs, Smart Travel's automated travel bookings tools will manage air tickets, transfers, and accommodations, for your VIPs, CxOs, and Managers, tracking and invoicing travel expenses centrally. With competitive pricing, quick response, and efficient staff, Smart Consultancy Group helps airports gain greater control over travel spending. This leads to cost savings through optimized booking practices, negotiated rates, and improved expense tracking. Furthermore, the solution enhances the overall travel experience for employees by simplifying the booking process, providing convenient access to travel information, and ensuring efficient handling of travel-related logistics. The result is a more efficient, cost-effective, and user-friendly travel experience for your airport staff.

Airport Staff Travel Services